Microsoft Declines To Submit Foreign Data, Help In Contempt Of Court

Microsoft Support Site

Microsoft Support

Recently, Microsoft has been found in contempt of court for a case of decline of handing over foreign data to the Government of the United States. Microsoft has refused to submit the reports even when directed by a US judge to submit the needed information, says the Microsoft support site.

Microsoft is facing such charges because the order put forward by the court is to hand over foreign data to the Government. Microsoft says that it is not possible to get the required information with a US warrant from Microsoft data center in Dublin. Now what the prosecutors say is that, since Microsoft is the one leading the data center in Dublin, they must be able to retrieve data without any issues. They also added that the law and order in Dublin should not hold them back.

At a certain point, it is necessary for one of them to make a sacrifice. The later agreed with the federal judges and Government to compensate for the failure to contempt with the court. However, in this stage, Microsoft is out of danger and looks like there is no major threat for the same until now. The Obama lead administration however made it clear that even if Microsoft does not suffer now, there are chances for the tech giant to pay a penalty in future.

Microsoft Data Center

Microsoft Help

This contempt cannot be considered a bad thing necessarily. About one to two weeks back, the permission for Microsoft to appeal for the case was overturned for a stay awarded to the tech giant. Sources who are familiar with the proceedings feel that Microsoft accepting the penalty looks like they are planning to appeal in higher courts to get a final say in favor of them. The company said that they would not be facing any prosecutions at this stage on Microsoft’s own Digital Constitution pages in a brief comment. The Microsoft support site has been set up to provide detailed information about the case and its proceedings.

On Microsoft’s dedicated site, a copy of the entire case and its ruling was written down. Even though Microsoft is trying to handle this very calmly, most of the foreign users and the other technological giants are worried about the proceedings of the case. Some of the other tech giants from US technology and telecommunication are supporting Microsoft with the same case considering the future of the case. Microsoft added that they would not budge unless they have no other option.

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Creating A Restore Point In Windows 7 OS

Microsoft Support Page

Microsoft Support Tips

Restore Point is one of the ultimate lines of defense when you have messed up your computer and have reached the point where you have almost admitted defeat. Once done, the Windows Restore feature undoes all the changes you or any other application software has made to the system. However, this does not mean that any of your personal data, which includes documents, photos or emails will be affected. Microsoft Windows OS only undoes the system settings and registry entry changes and preserves all other changes.

This feature is exceptionally handy if you recently installed a software or a driver that has caused some unexpected changes, causing your Microsoft Windows powered computer to behave erratically. In such scenarios, you will be able to undo the damage at the touch of a button.

To create a System Restore point, you can either contact us from our Microsoft support page or make the following changes yourself:

  • In order to do so, click on the Start menu and then right-click on Computer, and click Properties. The computer can also be found in your desktop, unless you have deleted it from there.
  • In the Control Panel window, click on the System protection link that can be located on the left hand pane. You might be prompted for your admin password once, which you have to specify.
  • Highlight the System Protection tab and then click on the Create button. It will bring up a dialog box that will ask you if you want to create a Restore point.

    Microsoft Windows

    Microsoft Windows Restore

  • Give a unique name to your restore point in the empty box and then hit Create. Upon doing so, your system settings will be saved and a new restore point created. Depending on the performance of your PC and the volume of data stored in it, it might take some time.
  • Click on the OK button to exit the dialog box and close all the Windows including the System Properties.

Now that you have created a Restore point, you are well equipped in the event of any crisis. When required, you will have to bring up the System Restore point again in order to bring back your computer to the selected date. In fact, you can schedule your computer to create automatic system restore points so that you do not have to worry about saving restore points at all. Using this feature, you can select the time duration after which your computer will automatically save system restore points. If you are facing any issues with creating the restore point, you can contact us from our Microsoft Support page.

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Steps To Look For Errors In Windows Vista Event Log

Microsoft Support For Vista

Microsoft Online Support

Windows Vista operating system was released in 2007 and it came as a successor to Windows XP. Even though there was much hype by Microsoft about the operating system before its release, it proved to be a failure. This Microsoft operating system did not meet the expectations of the users, as it did not even allow many of the programs to run in it due to its stringent security measures.

However, still a large number of people use this operating system and have not upgraded to any of the newer ones from Microsoft. Now, these users might be experiencing troubles with the operating system. The operating system might take several minutes to load or might freeze occasionally. So, how can you address these issues? According to Microsoft support for Vista, the first thing to do before initiating any troubleshooting step is to understand the root cause of the problem.

In order to understand the cause of an error in the operating system, one could go to the Event log of the operating system. The event log is a diagnostic tool, which records all the events in the operating system. By going through the event log, you can find out what is the exact cause of the trouble. Let us find out how to view and work with the Event log.

Steps Involved

  • Open the Start menu and locate the option My Computer. Right click My Computer and from the menu options, choose Properties.
  • Choose the link for Windows Experience Index.

    Microsoft Operating System

    Microsoft Technical Support

  • In the new window that comes up, select the option Advanced Tools. Under the Event Log, choose View Performance Details. There is an event log filter in the Microsoft Management Console called Diagnostics – Performance / Operational.
  • Under the Operational Box, go through the events and select the one that you find could help you with the troubleshooting. You will find the details in the box below it.
  • Now, if you wish to understand more details about a particular event, simply click the link below it that reads, Event Log Online Help. This will take you to the web page that describes the log entry.

If you are lucky, you will find the error you encountered and the explanation for it in detail. However, make sure that you go through other entries too. For further assistance on this issue, you may go through the Microsoft support for Vista pages or contact our technical support team.

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Changing Automatic Update Settings In Windows Vista

Microsoft Support for Vista

Windows Update For Vista

Although Microsoft officially recommends you to enable Automatic Updates at all times, this might not be a good idea always. Every now and then, Microsoft botches up its update such that existing stable PC systems lose stability or start acting up in different ways. Hence, it is better to install the updates only after confirming that there are no issues with them. Contact our Microsoft Support for Vista desk to know more about specific Windows updates.

Whatever be the reason, you can customize how Windows Update works on your computer by tweaking the following settings.


  • Hit the Start button and then click on Control Panel. The Start menu is available at the bottom left corner of the screen, inside the taskbar.
  • Click on Security inside the Control Panel window and then click on Windows Update. You will be able to change all the Windows Update related settings inside this window.
  • To change the existing settings, click on Change Settings link that lies on the upper left corner of the Windows Update window.
  • Depending on your choice, you can select between ‘Install Updates Automatically’, ‘Download Updates but Let Me Choose When to Install Them’, ‘Check for Updates but Let Me Choose Whether to Download or Install Them’ or ‘Never Check for Updates’.
  • Change the date and time on which updates can be installed by clicking the Date And Time boxes. This option lies under the Install New Updates option if you have opted for automatic update installation.

    Configuring Windows Update In Vista

    Configuring Windows Update In Vista

  • Click the Include Recommended Updates option if you want to select Windows to notify you about essential downloads. This way, you will be reminded of installing important updates that immediately need to be installed even if you haven’t looked into the list of available updates in a long while.
  • Press the Use Microsoft Update check box if you want Windows to automatically update other Microsoft products that include Microsoft Office and Silverlight.
  • Once you have made all the changes, click OK.
  • Click Continue when the User Account Control prompt appears on the screen.

If you have any issues changing these settings, contact our Microsoft support for Vista center.


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Telestream Switch To Support Windows

Windows Support

Get Windows Support

The popular digital media and workflow tools solution provider Telestream has announced that their popular application Switch will now support Windows operated devices. Switch is a multi format media player that provides professionals the ability to play whatever format media they want. With Switch, pros will be able to not only play, but also inspect and correct any format of media file. The best feature is that the program comes with a simple and easy to use user interface. Telestream developed the program when they sensed the need for a program that can not only play different formats of media but edit them too.

Switch is now an indispensable tool for any one working in the media industry. The program can be used to play native file formats like MXF, AS-03, AS-11DPP bundles, along with the transparent streams, HEVC files and captions. In short, one could say that Switch is one tool that every media professional should have. However, the program did have one small disadvantage, it lacked Windows support. Until recent days, the program was not supported by the most popular operating system in the world.

The software will help the pros in creating and solving complex issues in the digital media. Telestream is dedicated to creating solutions that will help media professionals in solving the challenges in distributing media. Before the advent of Switch, media professionals had to use a variety of tools like players, inspectors, analyzers and converters to do their jobs, however with Switch in the market, there is no need to use multiple tools for working with media files. Everything from playing to editing can be done with this simple tool.

Support Windows

Windows Support For Switch

With Windows support enabled, Switch now brings all the tools to an easy to use cross platform software application. The player includes all the major navigation controls including fast forward, rewind, slow motion, as well as single-frame forward and back, for all file types making it an excellent QC tool. Switch also allows users the ability to group disparate files together for playback such as MXF Op-Atom files with separate audio and video files. The software also allows users to display information about the files including codec, bit rate, frame size, frame rate, interlacing format as well as aspect ratio and aperture information.

Apart from all this, the program also allows its users to specify a new file format, a new video or audio codec, trim, scale or crop the video, add metadata, and insert chapter markers.

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