Monday - Saturday (9 AM - 7 PM)
Learn more about Microsoft Windows
With more of a whimper than a bang, Microsoft has followed up on its August 2014 promise to end support for older versions of Internet Explorer. As of today (January 12th, 2016), Microsoft will no longer offer support and security updates for several versions of Internet Explorer running on various versions of Windows. However, you can still reach Microsoft support for windows 8 by dialing 1-800-274-2129 anytime.
Microsoft is heading towards ending Microsoft support for windows 8.1 or microsoft windows 7 support. The reason for these changes is simple: reducing the number of computers running older versions of Internet Explorer, and getting as many computers as possible running the latest version of Internet Explorer available to them, greatly improves the security of the Windows ecosystem. It also slightly reduces the amount of engineering and quality assurance testing Microsoft needs to perform on Internet Explorer, allowing the company to devote additional resources to Microsoft Edge, its next-generation web browser for Windows 10, Windows Server 2016 and beyond. Designed from the ground up as a replacement for Internet Explorer, Edge is intentionally missing several of Internet Explorer’s features which have been abused by malware authors over the years, such as Browser Help Objects (BHOs) and ActiveX controls.
With Internet Explorer’s market share hovering at just over 11% (down from a high of 95% in 2003) this may seem like a lot of effort for little return. However, it is important to keep in mind that with over a billion computers running various versions of Windows, a single percentage point represents over 10 million computers. Also, it should be noted that many government, financial services and health care websites may recommend or even require that Internet Explorer be used, and using older versions of Internet Explorer could expose users to fraud and theft as vulnerabilities in unsupported versions are exploited by criminals and other malicious actors which will leave users to avail microsoft support for windows 8.1 or microsoft windows 8 support only by dialing 1-800-274-2129 anytime any day.
Of course, not even Microsoft is ready to replace Internet Explorer quite just yet. Visiting the Microsoft Update Catalog website in the Mozilla Firefox web browser returns the following error page, recommending the use of Internet Explorer 6 or later. Internet Explorer 6.0 was the web browser included with Microsoft Windows XP in 2001.
What do home users need to do?
If you are a home user and running Windows Vista or newer, your computer is probably running the latest version of Internet Explorer. Here’s how to verify this, step-by-step:
Click on the Start button and type “IEXPLORE.EXE” (without quotation marks) into the search bar and press Enter. Internet Explorer should then launch.
From Internet Explorer’s menu bar, select Help | About Internet Explorer (if you don’t see a menu bar, press the Alt+H keys together, then select About Internet Explorer). The version number for Internet Explorer will be displayed in a popup window:
If the computer does not have the latest version of Internet Explorer installed for its version of Windows, try running Windows Update to perform a manual install of it. To launch Windows Update, type “WUAPP.EXE” (again, without quotation marks) into the search bar.
You may also want to install any other updates, patches or service packs that are available or if you can call microsoft support for windows 8.1 for assistance.
Call support 1-800-274-2129